Privacy Policy

Privacy Policy

Effective Date: 08 August 2026

Privacy Policy for LeloZone

Welcome to LeloZone, operated by M.M. Shaikh (“we,” “our,” or “us”). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, store, and protect your personal data when you visit our website, purchase our products, or interact with our services.

By accessing or using our website, you agree to the collection and use of your information in accordance with this Privacy Policy.

1. Business Information

Website Name: LeloZone

Business Name: M.M. Shaikh

Business Address:
Amtala,
South 24 Parganas,
West Bengal,
India

Email:
lelozone25@gmail.com

2. Information We Collect

We may collect the following categories of personal information:

Personal Information

  • Full name
  • Email address
  • Phone number
  • Billing address
  • Shipping address
  • Payment information (processed securely by third-party payment providers)
  • Order history

Account Information

If you create an account, we may collect:

  • Username
  • Password (encrypted)
  • Account preferences

Device and Technical Information

When you visit our website, we may automatically collect:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Pages viewed
  • Time spent on pages
  • Referral source
  • Cookies and similar tracking technologies

Marketing Information

If you subscribe to our newsletter or promotions, we may collect:

  • Email address
  • Marketing preferences
  • Communication history

3. How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Deliver purchased products
  • Process payments
  • Provide customer support
  • Respond to inquiries
  • Send order confirmations and shipping updates
  • Improve our website and services
  • Personalize your shopping experience
  • Prevent fraud and unauthorized activity
  • Comply with legal obligations
  • Send promotional emails (only where permitted or with your consent)

4. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), we process your personal data under one or more of the following legal bases:

  • Your consent
  • Performance of a contract
  • Compliance with legal obligations
  • Legitimate business interests that do not override your rights and freedoms

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences
  • Maintain shopping cart functionality
  • Analyze website traffic
  • Improve website performance
  • Deliver relevant advertisements (where applicable)

You may disable cookies through your browser settings; however, some website features may not function properly if cookies are disabled.

6. Sharing Your Information

We do not sell your personal information.

We may share your information with trusted third parties, including:

  • Payment processors
  • Shipping and logistics providers
  • Website hosting providers
  • Email marketing platforms
  • Analytics providers
  • Legal or regulatory authorities when required by law

These third parties are permitted to use your information only to provide services on our behalf and are expected to protect it appropriately.

7. Payment Information

We do not store your complete payment card details.

Payments are securely processed through trusted third-party payment providers using industry-standard encryption and security measures.

8. Data Retention

We retain your personal information only for as long as necessary to:

  • Complete your orders
  • Meet legal and tax obligations
  • Resolve disputes
  • Enforce our agreements

When your information is no longer required, we will securely delete or anonymize it where appropriate.

9. Data Security

We implement reasonable technical and organizational measures to protect your information, including:

  • SSL/TLS encryption during data transmission
  • Secure servers
  • Access controls
  • Password protection
  • Regular software updates
  • Security monitoring where appropriate

While we strive to protect your personal data, no method of transmission or storage over the internet can be guaranteed to be 100% secure.

10. Your Rights

Depending on your location and applicable law, you may have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion of your data
  • Restrict processing
  • Object to processing
  • Withdraw consent where processing is based on consent
  • Request data portability
  • Lodge a complaint with a relevant data protection authority

To exercise your rights, please contact us using the contact details below.

11. Marketing Communications

If you subscribe to our marketing communications, we may send you:

  • Product updates
  • Promotions
  • Newsletters
  • Special offers

You can unsubscribe at any time by clicking the “Unsubscribe” link in our emails or by contacting us directly.

12. International Data Transfers

If your personal information is transferred outside your country of residence, we will take appropriate measures to ensure it receives a level of protection consistent with applicable data protection laws.

13. Children’s Privacy

Our website is not intended for children under the age of 16.

We do not knowingly collect personal information from children. If we become aware that we have collected such information, we will take appropriate steps to delete it.

14. Third-Party Services

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices or content of those third-party websites. We encourage you to review their privacy policies before providing any personal information.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations.

The updated version will be posted on this page with a revised effective date.

16. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Business Name: M.M. Shaikh

Website: LeloZone

Email: lelozone25@gmail.com

Address:
Amtala,
South 24 Parganas,
West Bengal,
India

17. GDPR Rights (For Users in the European Economic Area)

If you are located in the EEA, you have additional rights under the General Data Protection Regulation (GDPR), including:

  • The right to be informed
  • The right of access
  • The right to rectification
  • The right to erasure (“right to be forgotten”)
  • The right to restrict processing
  • The right to data portability
  • The right to object to processing
  • Rights related to automated decision-making and profiling, where applicable

Requests related to these rights will be handled in accordance with applicable law.

18. Consent

By using the LeloZone website, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and processing of your personal information as described herein, where consent is the appropriate legal basis for processing.