Terms & Conditions

Effective Date: 03 August 2026

Welcome to LeloZone.com (“Website”), owned and operated by Lelozone (“Company,” “we,” “our,” or “us”). By accessing or using our Website, you agree to be bound by these Terms and Conditions (“Terms”). If you do not agree with any part of these Terms, please discontinue use of the Website.

1. Company Information

Business Name: Lelozone

Website: LeloZone.com

Email: lelozone25@gmail.com

Business Address:
Amtala, South 24 Parganas,
West Bengal,
India

2. Acceptance of Terms

By using this Website, creating an account, placing an order, or otherwise interacting with our services, you confirm that you have read, understood, and agreed to these Terms and Conditions, our Privacy Policy, and any other policies published on our Website.

3. Eligibility

You must be at least 18 years old or have the permission of a parent or legal guardian to purchase products from our Website.

By placing an order, you represent that you are legally capable of entering into a binding contract.

4. Products

LeloZone specializes in selling blue light blocking glasses designed for gamers, professionals, students, and individuals who spend extended periods using digital devices.

We strive to ensure that all product descriptions, specifications, pricing, colors, images, and availability are accurate. However, we do not guarantee that every description is completely error-free.

Actual product colors may vary slightly depending on your monitor or mobile device settings.

5. Medical Disclaimer

Our blue light blocking glasses are intended to reduce exposure to blue light emitted by digital screens.

They are not medical devices and are not intended to diagnose, treat, cure, or prevent any disease or medical condition.

Individual results may vary.

If you experience ongoing eye discomfort, headaches, vision problems, or any medical condition, please consult a qualified eye care professional.

6. Pricing

All prices displayed on the Website are subject to change without prior notice.

Prices may be displayed in different currencies depending on your location.

Applicable taxes, customs duties, VAT, GST, import charges, or other government fees may apply depending on your country and are the customer’s responsibility unless otherwise stated.

7. Orders

We reserve the right to:

  • Refuse any order.
  • Cancel any order.
  • Limit product quantities.
  • Correct pricing errors.
  • Cancel orders suspected of fraud or unauthorized activity.

If your payment has already been processed, any eligible refund will be issued using the original payment method.

8. Payment

Payments are processed securely through third-party payment providers.

We do not store complete payment card information on our servers.

You agree to provide accurate billing information and authorize us to charge your selected payment method.

9. Shipping

Shipping times are estimates only and are not guaranteed.

Delivery delays caused by:

  • Customs
  • Weather
  • Courier services
  • Public holidays
  • Force majeure events

are outside our control.

Risk of loss transfers to the customer once the order has been delivered to the shipping carrier or according to applicable law.

10. Returns and Refunds

Returns and refunds are governed by our separate Return & Refund Policy.

Products must generally be returned unused, in their original packaging, and within the applicable return period unless otherwise required by law.

Certain items may not be eligible for return due to hygiene, damage, misuse, or other exclusions stated in our policy.

11. Warranty

Unless expressly stated, products are provided “as is” without additional warranties beyond those required under applicable law.

Manufacturer warranties, where available, remain subject to the manufacturer’s own terms.

12. User Accounts

If you create an account, you are responsible for:

  • Maintaining password confidentiality.
  • Restricting unauthorized access.
  • All activities occurring under your account.

You must notify us immediately of any unauthorized use of your account.

13. Acceptable Use

You agree not to:

  • Violate any law.
  • Upload malicious software.
  • Attempt unauthorized access.
  • Interfere with Website security.
  • Copy or scrape Website content without permission.
  • Engage in fraudulent transactions.
  • Impersonate another person.

14. Intellectual Property

All Website content including:

  • Logos
  • Product photographs
  • Product descriptions
  • Graphics
  • Icons
  • Videos
  • Text
  • Layout
  • Branding
  • Software

is owned by Lelozone or its licensors and is protected by applicable intellectual property laws.

No content may be copied, reproduced, modified, distributed, or commercially exploited without our prior written consent.

15. User Reviews

Customers may submit reviews, comments, and feedback.

By submitting content, you grant Lelozone a worldwide, non-exclusive, royalty-free license to use, reproduce, publish, and display such content for business and marketing purposes.

We reserve the right to remove content that is unlawful, offensive, misleading, defamatory, or otherwise inappropriate.

16. Promotions

Promotional offers, discount codes, giveaways, and coupons:

  • May be withdrawn at any time.
  • Cannot be combined unless stated otherwise.
  • Have no cash value.
  • May include additional eligibility requirements.

17. Third-Party Links

Our Website may contain links to third-party websites.

We do not control or endorse third-party websites and are not responsible for their content, products, services, privacy practices, or availability.

18. Limitation of Liability

To the fullest extent permitted by law, Lelozone shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages arising out of or related to:

  • Website use.
  • Product use.
  • Service interruptions.
  • Data loss.
  • Lost profits.
  • Business interruption.

Our total liability shall not exceed the amount paid by you for the relevant product, except where prohibited by law.

19. Indemnification

You agree to indemnify, defend, and hold harmless Lelozone, its owners, employees, affiliates, agents, and service providers from any claims, liabilities, damages, losses, costs, and expenses arising from your violation of these Terms or misuse of the Website.

20. Force Majeure

We shall not be responsible for delays or failures caused by events beyond our reasonable control, including natural disasters, government actions, pandemics, strikes, internet failures, cyberattacks, or transportation disruptions.

21. Privacy

Your use of the Website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

22. Changes to These Terms

We reserve the right to modify these Terms at any time.

Updated Terms become effective immediately upon publication on the Website unless otherwise stated.

Continued use of the Website constitutes acceptance of the revised Terms.

23. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India, without regard to conflict of law principles.

24. Entire Agreement

Any disputes shall be subject to the exclusive jurisdiction of the competent courts located in South 24 Parganas, West Bengal, India, unless otherwise required by applicable consumer protection laws.

25. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

These Terms, together with our Privacy Policy, Return & Refund Policy, Shipping Policy, and any other policies published on the Website, constitute the entire agreement between you and Lelozone regarding the use of the Website.

26. Contact Us

If you have any questions regarding these Terms and Conditions, please contact us:

Lelozone

Website: LeloZone.com

Email: lelozone25@gmail.com

Address:
Amtala, South 24 Parganas,
West Bengal,
India

27. Electronic Communications

By using our Website or contacting us by email, you consent to receive electronic communications from us. You agree that all agreements, notices, disclosures, invoices, and other communications provided electronically satisfy any legal requirement that such communications be in writing.

28. Website Availability

While we strive to ensure uninterrupted access to the Website, we do not guarantee continuous availability. We reserve the right to suspend, withdraw, discontinue, or modify any part of the Website without prior notice for maintenance, upgrades, security, or operational reasons.

29. Accuracy of Information

We make reasonable efforts to ensure that all information provided on the Website is accurate and current. However, errors, inaccuracies, or omissions may occasionally occur. We reserve the right to correct any such errors and update information at any time without prior notice.

30. Product Availability

All products displayed on the Website are subject to availability. We reserve the right to discontinue any product, modify specifications, or limit the quantity available for purchase at any time without notice.

31. International Orders

Customers purchasing products from outside India are responsible for complying with their local import laws and regulations. Any customs duties, import taxes, VAT, brokerage fees, or other government charges are the responsibility of the customer unless otherwise stated.

32. Customs and Import Duties

International shipments may be inspected by customs authorities. Lelozone is not responsible for delays caused by customs clearance procedures or for any customs duties or taxes imposed by the destination country.

33. Fraud Prevention

To protect our customers, we reserve the right to verify payment information, request identity verification, or cancel any order that appears suspicious or fraudulent.

34. Chargebacks

Customers agree to contact us before initiating a chargeback with their payment provider. Fraudulent or unjustified chargebacks may result in suspension of future purchases and legal action where applicable.

35. Coupon and Discount Policy

Discount codes and promotional offers:

  • Cannot be exchanged for cash.
  • May have expiration dates.
  • May exclude selected products.
  • May not be combined unless specifically stated.
  • May be cancelled or modified at any time.

36. Intellectual Property Complaints

If you believe your intellectual property rights have been infringed by content appearing on our Website, please contact us with sufficient information to investigate the claim. We will respond appropriately in accordance with applicable law.

37. User-Generated Content

Users submitting reviews, photos, videos, testimonials, or other content confirm that:

  • They own the content or have permission to share it.
  • The content does not infringe third-party rights.
  • The content is lawful, accurate, and not misleading.

We reserve the right to remove any user-generated content at our sole discretion.

38. Artificial Intelligence and Automated Services

Certain customer support features may use automated systems or artificial intelligence to improve response times. Automated responses are provided for convenience and do not constitute professional advice.

39. Security

Although we implement reasonable security measures to protect the Website, no internet transmission or electronic storage system is completely secure. Users acknowledge the inherent risks associated with online transactions.

40. No Professional Advice

Information provided on this Website is for general informational purposes only and should not be considered medical, legal, financial, or professional advice.

41. User Responsibility

Users are responsible for ensuring that products purchased are suitable for their intended use and for following all care and usage instructions provided with the product.

42. Product Care

To maximize the lifespan of your blue light blocking glasses:

  • Clean lenses with a microfiber cloth.
  • Avoid abrasive cleaners.
  • Store the glasses in a protective case.
  • Avoid excessive heat or impact.

Improper use or care may void any applicable warranty.

43. Termination of Access

We reserve the right to suspend or terminate access to the Website, user accounts, or services without prior notice if we believe a user has violated these Terms or applicable law.

44. Assignment

We may assign or transfer our rights and obligations under these Terms without restriction. Users may not assign their rights or obligations without our prior written consent.

45. Waiver

Our failure to enforce any provision of these Terms shall not constitute a waiver of that provision or any other rights.

46. Survival

Provisions relating to intellectual property, limitation of liability, indemnification, dispute resolution, governing law, and any other provisions that by their nature should survive termination shall remain in effect after these Terms end.

47. Language

If these Terms are translated into another language, the English version shall prevail in the event of any conflict or inconsistency.

48. Contact Information

For any questions, complaints, or legal notices regarding these Terms, please contact:

Lelozone
Website: LeloZone.com
Email: lelozone25@gmail.com
Address: Amtala, South 24 Parganas, West Bengal, India

Recommendation: If you’re launching LeloZone.com on Shopify, WooCommerce, WordPress, Wix, or another e-commerce platform, you should also publish these separate legal pages alongside your Terms & Conditions:

  • Privacy Policy (GDPR, CCPA, DPDP Act 2023)
  • Return & Refund Policy
  • Shipping & Delivery Policy
  • Cancellation Policy
  • Cookie Policy
  • Warranty Policy
  • Payment Policy
  • Disclaimer
  • Intellectual Property Policy
  • Accessibility Statement
  • Contact Us
  • Consent & Marketing Communications Policy